Lumen Hero

Enterprise Platform for Intelligent, Secure and Scalable Wi-Fi Networks

The platform developed by Guglielmo to manage large-scale or geographically distributed Wi-Fi networks in Retail, Hospitality, Corporate, and Public Administration, transforming Wi-Fi into a reliable, automated, and data-driven service infrastructure.

  • Secure automated access - with Passpoint™ OpenRoaming™, DPSK and WPA-Enterprise
  • Seamless user experience - enable by mobile apps, web portals and integration with existing systems
  • Advanced analytics and locationing - for data-driven decisions beyond just traffic metrics

Why choose LUMEN for your organization's Wi-Fi

LUMEN was created to go beyond simple guest Wi-Fi, offering a unique platform for access management, digital identity, analytics, and security on complex wireless networks.

Wireless Experience

Digital onboarding via app, QR code or portal with automatic encrypted network access. A “home-like” experience for guests, customers, citizens, and employees

Data & Marketing

Real-time dashboards, usage trends, and physical flow analysis. Integration with CRM and marketing automation platforms for targeted campaigns.

Security & Compliance

Enterprise-grade protocols, managed SIEM services, centralized logs, and support for GDPR, NIS2, and regulatory compliance, with continuous infrastructure monitoring.

Vertical Wi-Fi solutions for Retail, Hospitality, Corporate and Public Administration

Every sector has specific needs. LUMEN solutions are designed to adapt to retail chains, hotels, resorts, municipalities, and large enterprises.

Retail
Lumen Retail

Enhance the Wi-Fi value of your points of sale.

LUMEN Retail transforms your Wi-Fi into a strategic intelligence asset, delivering automated access, seamless loyalty integration, and real-time analytics on foot traffic, movement, and POS performance.

  • Secure access with Passpoint™ profiles, provisioned through mobile apps or web portals
  • Comprehensive dashboards monitoring customers, active connections, data traffic, and average dwell time
  • Flow analysis to optimize floor layouts, category placement, and in-store customer journeys
  • CRM integration for targeted campaigns driven by physical presence and visit frequency
Discover LUMEN Retail

Enterprise Wi-Fi Authentication

LUMEN centrally manages all Wi-Fi authentication mechanisms across distributed and large-scale networks, from hospitality structures to smart cities, and from corporate campuses to shopping centers.

Passpoint™

Profiles certified by the Wireless Broadband Alliance, issued by Guglielmo as an Identity Provider, for automatic and encrypted access without a traditional captive portal.

OpenRoaming™

Automatic roaming between Wi-Fi and mobile networks on federated infrastructures, ideal for public administration, smart cities, tourism, and large international events.

Wi-Fi

DPSK & Dynamic PSK

Personal Wi-Fi access keys for rooms, families, or groups, distributed via QR codes, in-room TVs, or PMS integration for congresses and events.

Advanced Captive Portal

Wi-Fi access portals with GDPR consent collection and CRM/marketing automation integration.

Lumen Connect - Mobile identity for your community Wi-Fi

SDK that transforms smartphones and tablets into a digital identity for Wi-Fi access: a single secure profile that enables automatic connection on all enabled networks.

Mobile App

App StoreGoogle Play

Users download the app, authorize the Wi-Fi profile, and connect automatically to compatible networks without passwords or portals.

SDK for existing apps

Integration via native APIs for secure Wi-Fi connection and immediate user authentication.

Identity & profile management

Dedicated section to view associated devices, profile status, validity, account settings, notifications, and privacy.

Lumen Connect App

Analytics & Locationing - Real data from physical movements: every Wi-Fi connection becomes actionable intelligence.

Every Wi-Fi connection becomes strategic information.

LUMEN dashboards show real-time users, connections, traEic, and movements in covered areas.

Lumen Analytics Dashboard

Real-time dashboards

Overview of connected users, new connections, bandwidth usage, and device types to monitor service health and quality.

Time trends

Analysis by day, week, and year, with peaks, drops, and averages to help plan openings, staffing, events, and promotions.

Flow Analysis & Heatmap

Visualization of paths and most frequented zones to optimize retail layouts, wayfinding in hotels, and signage in public areas.

Advanced locationing

Mitigates MAC randomization by identifying devices with a high degree of precision while maintaining statistical anonymity.

Security & Compliance -From Wi-Fi to Infrastructure

LUMEN integrates with Guglielmo’s cybersecurity services to protect networks, data, and users, with a strong focus on GDPR, NIS2, and emerging European regulations.

Data protection

Protection of PII and sensitive information through encryption, network segmentation, and strict access control policies.

Regulatory compliance

Support for GDPR, NIS2, and other regulatory requirements, with dedicated reporting for DPOs and periodic compliance audits.

Monitoring & Incident Response

Centralized log collection, real-time event correlation, and alerting through a managed SIEM platform, supported by defined incident response procedures.

Security Chain

A structured cybersecurity framework including risk assessment, VAPT activities, staff training, threat hunting, and continuous policy updates.

Lumen LIVE - Explore Locations Powered by Lumen Wi-Fi

An interactive map shows cities, points of sale, hotels, companies, and public areas already using LUMEN.

47.276

Active Access Points

32.567.948

Total Registered Users

107.179

Users Currently Online