Wireless Experience
Digital onboarding via app, QR code or portal with automatic encrypted network access. A “home-like” experience for guests, customers, citizens, and employees

The platform developed by Guglielmo to manage large-scale or geographically distributed Wi-Fi networks in Retail, Hospitality, Corporate, and Public Administration, transforming Wi-Fi into a reliable, automated, and data-driven service infrastructure.
LUMEN was created to go beyond simple guest Wi-Fi, offering a unique platform for access management, digital identity, analytics, and security on complex wireless networks.
Digital onboarding via app, QR code or portal with automatic encrypted network access. A “home-like” experience for guests, customers, citizens, and employees
Real-time dashboards, usage trends, and physical flow analysis. Integration with CRM and marketing automation platforms for targeted campaigns.
Enterprise-grade protocols, managed SIEM services, centralized logs, and support for GDPR, NIS2, and regulatory compliance, with continuous infrastructure monitoring.
Every sector has specific needs. LUMEN solutions are designed to adapt to retail chains, hotels, resorts, municipalities, and large enterprises.

LUMEN Retail transforms your Wi-Fi into a strategic intelligence asset, delivering automated access, seamless loyalty integration, and real-time analytics on foot traffic, movement, and POS performance.
LUMEN centrally manages all Wi-Fi authentication mechanisms across distributed and large-scale networks, from hospitality structures to smart cities, and from corporate campuses to shopping centers.
Profiles certified by the Wireless Broadband Alliance, issued by Guglielmo as an Identity Provider, for automatic and encrypted access without a traditional captive portal.
Automatic roaming between Wi-Fi and mobile networks on federated infrastructures, ideal for public administration, smart cities, tourism, and large international events.


Personal Wi-Fi access keys for rooms, families, or groups, distributed via QR codes, in-room TVs, or PMS integration for congresses and events.
Wi-Fi access portals with GDPR consent collection and CRM/marketing automation integration.
SDK that transforms smartphones and tablets into a digital identity for Wi-Fi access: a single secure profile that enables automatic connection on all enabled networks.
Integration via native APIs for secure Wi-Fi connection and immediate user authentication.
Dedicated section to view associated devices, profile status, validity, account settings, notifications, and privacy.

Every Wi-Fi connection becomes strategic information.
LUMEN dashboards show real-time users, connections, traEic, and movements in covered areas.

Overview of connected users, new connections, bandwidth usage, and device types to monitor service health and quality.
Analysis by day, week, and year, with peaks, drops, and averages to help plan openings, staffing, events, and promotions.
Visualization of paths and most frequented zones to optimize retail layouts, wayfinding in hotels, and signage in public areas.
Mitigates MAC randomization by identifying devices with a high degree of precision while maintaining statistical anonymity.
LUMEN integrates with Guglielmo’s cybersecurity services to protect networks, data, and users, with a strong focus on GDPR, NIS2, and emerging European regulations.
Protection of PII and sensitive information through encryption, network segmentation, and strict access control policies.
Support for GDPR, NIS2, and other regulatory requirements, with dedicated reporting for DPOs and periodic compliance audits.
Centralized log collection, real-time event correlation, and alerting through a managed SIEM platform, supported by defined incident response procedures.
A structured cybersecurity framework including risk assessment, VAPT activities, staff training, threat hunting, and continuous policy updates.
An interactive map shows cities, points of sale, hotels, companies, and public areas already using LUMEN.
47.276
Active Access Points
32.567.948
Total Registered Users
107.179
Users Currently Online
